Privacy Policy

 

 

Welcome to DIGIFUSE CO LIMITED (“we,” “our,” “us”). Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website https://digifuse.co.uk or engage with our services.

By using our website or services, you consent to the practices described in this policy.


1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Billing address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information:

  • Browser type and version

  • IP address and geolocation data

  • Device information

  • Operating system

  • Pages visited, time spent, and referring websites

c. Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking tools to enhance your experience, analyze site performance, and personalize content. You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services

  • To process transactions and send confirmations or invoices

  • To respond to inquiries, requests, and customer support messages

  • To personalize your user experience

  • To send promotional offers, newsletters, or updates (only if you have opted in)

  • To analyze trends and improve our website performance

  • To comply with legal obligations and prevent fraud


3. Legal Basis for Processing (UK GDPR)

We process your personal information under the following legal bases:

  • Consent: When you voluntarily provide information or subscribe to marketing updates.

  • Contractual Necessity: When processing is required to fulfill an agreement with you.

  • Legitimate Interests: When processing is necessary for business improvement, fraud prevention, or communication.

  • Legal Obligation: When processing is required by law or regulation.


4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When no longer needed, data will be securely deleted or anonymized.


5. Sharing and Disclosure of Information

We do not sell, trade, or rent user information. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist in payment processing, hosting, analytics, or email communication.

  • Legal Authorities: When required by law, regulation, or court order.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred securely.

All third-party partners are required to comply with strict data protection standards.


6. Data Security

We employ appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, firewalls, and regular security audits.

Despite these measures, no data transmission over the internet is 100% secure. We encourage you to use caution when sharing personal details online.


7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain conditions.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Receive your data in a commonly used format.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact us at contact@digifuse.co.uk.


8. Cookies Policy

Cookies are small text files stored on your device to enhance browsing. We use:

  • Essential Cookies: For website functionality and security.

  • Analytics Cookies: To measure and analyze performance.

  • Advertising Cookies: To deliver relevant ads on social platforms.

You can manage or disable cookies through your browser settings, but doing so may affect site functionality.


9. Links to External Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review their privacy policies before submitting personal data.


10. Email Marketing and Communication

If you subscribe to our mailing list, we may send you promotional or informational emails. You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.


11. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us personal data, contact us immediately for removal.


12. International Data Transfers

As a UK-based company, your information may be transferred and processed outside the UK where data protection laws may differ. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.


13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.


14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

DIGIFUSE CO LIMITED
9 Alton Avenue, Huddersfield HD5 9SW
Email: contact@digifuse.co.uk
Website: https://digifuse.co.uk